Building Digital
Experiences

Job Description

Working as a Full Stack Developer responsible for designing, developing, and maintaining scalable web and mobile applications. Involved in frontend development, backend architecture, database design, API development, third-party integrations, authentication systems, payment gateway implementation, and cloud-based application deployment.

Key Responsibilities

• Developed modern web applications using React.js, Next.js, JavaScript, HTML5, CSS3, Bootstrap, Material UI, Ant Design, and Shadcn UI.
• Built secure and scalable backend services using Node.js, Express.js, REST APIs, Microservices, and Monolithic Architecture.
• Designed and implemented Role-Based Access Control (RBAC), Authentication, Authorization, JWT, Middleware, and Security Layers.
• Developed and maintained APIs for web and mobile applications.
• Integrated payment gateways including Stripe, Razorpay, and ANZ Payment Gateway.
• Implemented email and communication services using SendGrid, SMS APIs, and third-party notification services.
• Integrated external Lead Management APIs and third-party business services.
• Designed and optimized databases using MySQL, SQL Server, PostgreSQL, and MongoDB Atlas.
• Developed cross-platform mobile applications using React Native.
• Maintained and enhanced legacy applications built with Core PHP, ASP.NET Web Forms, and .NET Core.
• Collaborated with business analysts, QA teams, and project managers throughout the Software Development Life Cycle (SDLC).
• Managed source code repositories using Git and participated in Agile project management using JIRA.
• Performed code reviews, debugging, performance optimization, and production deployment activities.

Technologies & Skills

Frontend Development

• HTML5
• CSS3
• JavaScript (ES6+)
• Bootstrap
• React.js
• Redux Toolkit
• Next.js
• Material UI (MUI)
• Ant Design
• Shadcn UI

Backend Development

• Node.js
• Express.js
• REST API Development
• Microservices Architecture
• Monolithic Architecture
• Middleware Development
• Authentication & Authorization
• JWT Security

Databases

• MySQL
• SQL Server
• PostgreSQL
• MongoDB Atlas

Mobile Development

• React Native
• Flutter(Learning)

Payment Gateway Integration

• Stripe
• Razorpay
• ANZ Payment Gateway

Third-Party Integrations

• SendGrid
• SMS Gateway Integration
• Lead API Integration
• External Service Integrations

Other Technologies

• Core PHP
• ASP.NET Web Forms
• .NET Core
• Git Version Control
• JIRA
• Agile Methodology
• Software Architecture & Design

Job Description

Worked as a Junior Full Stack Developer involved in the design, development, testing, and maintenance of web-based applications. Gained hands-on experience across the full software development lifecycle, working with both frontend and backend technologies, databases, APIs, and GIS-based solutions.

Key Responsibilities

• Developed and maintained web applications using .NET Framework, ASP.NET Web Forms, and C#.
• Designed and optimized databases using SQL Server, PostgreSQL, and MySQL.
• Built responsive user interfaces using HTML5, CSS3, JavaScript, Bootstrap, and React.js.
• Developed RESTful APIs and backend services using Node.js.
• Created and integrated database queries, stored procedures, views, and reports.
• Worked on GIS (Geographic Information System) applications involving map visualization and spatial data management.
• Participated in requirement analysis, development, debugging, testing, and deployment activities.
• Collaborated with senior developers, project managers, and QA teams to deliver software solutions.
• Fixed bugs, enhanced existing applications, and improved application performance.
• Maintained code repositories and followed software development best practices.

Technologies & Skills

• C#
• ASP.NET Web Forms
• .NET Framework
• Node.js
• REST API Development

• React.js
• JavaScript (ES6+)
• HTML5
• CSS3
• Bootstrap
• Responsive Design

• SQL Server
• PostgreSQL
• MySQL

• GIS Applications
• Git Version Control
• API Integration
• Debugging & Troubleshooting
• Software Testing
• Agile Development

Job Description

Worked as a Technical Support Executive, providing technical assistance and troubleshooting support to customers and end users. Responsible for diagnosing hardware, software, network, and application-related issues while ensuring timely resolution and customer satisfaction.

Key Responsibilities

• Provided technical support through phone, email, remote desktop, and ticketing systems.
• Diagnosed and resolved hardware, software, operating system, and network issues.
• Installed, configured, and maintained computer systems, applications, and peripherals.
• Assisted users with login issues, password resets, and system access management.
• Troubleshot Windows operating system and application-related problems.
• Monitored and resolved support tickets within defined SLA timelines.
• Escalated complex technical issues to higher-level support teams when necessary.
• Maintained accurate documentation of incidents, resolutions, and user requests.
• Guided users on system usage, security practices, and troubleshooting steps.
• Performed software updates, system maintenance, and preventive support activities.

Skills Used

• Technical Troubleshooting
• Desktop & Laptop Support
• Windows Administration
• Network Troubleshooting
• Remote Support Tools
• Help Desk & Ticket Management
• Hardware & Software Installation
• Active Directory (if applicable)
• Customer Service & Communication
• Documentation & Reporting

Job Description

Worked as a Customer Support Executive in the SBI Credit Card Collection Process, responsible for handling customer interactions related to overdue credit card payments, payment follow-ups, and account resolution while maintaining professional customer service standards.

Key Responsibilities

• Contacted customers regarding outstanding SBI Credit Card dues through inbound and outbound calls.
• Explained outstanding balances, payment schedules, and available payment options.
• Assisted customers in resolving payment-related queries and disputes.
• Negotiated payment commitments and follow-up schedules with customers.
• Updated customer interaction records and payment commitments in the CRM system.
• Ensured compliance with banking regulations, company policies, and collection guidelines.
• Maintained customer confidentiality and handled sensitive financial information securely.
• Coordinated with internal teams for account resolution and payment processing.
• Achieved monthly collection and customer service targets.

Skills Used

• Customer Relationship Management (CRM)
• Customer Service & Communication
• Debt Collection & Recovery
• Negotiation Skills
• Problem Solving
• Banking & Financial Services Knowledge
• Data Entry & Documentation
• MS Excel & Reporting